Refund Policy
Last updated: October 21, 2026
This policy covers AR Draw Premium subscriptions bought on tooldraw.app. AR Draw is operated by its developer.
Purchases on our website
Our order process is conducted by our online reseller Paddle.com. Paddle.com is the Merchant of Record for all our web orders and handles refunds.
If you are not happy with Premium, you can request a full refund within 14 days of your first payment or of any renewal. To request one, email [email protected] with the email address used at checkout, or reply to your Paddle receipt.
Refunds go back to the original payment method, usually within 5 to 10 business days. After a refund, Premium access ends.
Cancelling
You can cancel at any time from the link in your Paddle receipt email, or by writing to [email protected]. Your Premium access continues until the end of the period you already paid for, and you will not be charged again.
Purchases in the App Store
Subscriptions bought inside the iPhone or iPad app are billed by Apple. Refunds for those purchases are handled by Apple at reportaproblem.apple.com. We cannot refund App Store purchases directly.